Mark, Jodi, Julia & Jocelyn H. (Washington, Illinois) — Family Adventure at Dreams Puerto Aventuras resort. Riviera Maya, Mexico

Can’t say enough about how helpful and thorough Jennifer was for planning our family vacation. She came highly recommended by a friend, and she did not disappoint. Jennifer met with us, discussed where we wanted to go, what we were looking for and all of our concerns. She narrowed in on a few options based on our input then left it up to us to decide, never forcing anything on us. After the choice was made, she never stopped checking for better excursions we were interested in as well as working on airplane seating up to the night before departure. She is meticulous in planning and organizing, taking time to ensure we packed appropriately, and even showed us pictures of the staff to look for at the airport. From the time we chose to use Jennifer until we landed back at home, there was nothing she didn’t prep us for or make us aware of. Any future trips will be planned with her. She couldn’t make it any less stress-free or easy to do. Everything she said she would do she delivered on, and everything she said about the resort was as she said it would be. Thanks for all your help!